AI that keeps
wholesale operations
moving.

Capture orders, validate stock and credit, collect invoices, replenish inventory, and support retailers.

< 30sRequest response
3xFaster order processing
24/7Operations coverage
Ava, an Orange wholesale operations specialist
Ava · Online now
Need a quote for 12 boxes Dolo 650, 8 Pantocid 40, and 5 Telma 40 for tomorrow.
Captured in ERP₹8,742↑ Order ORX-2417

Your operations team, always online.

MaxOrder Operations · Available 24/7
Metro Medicals · Max online
WhatsApp

Need 12 boxes Dolo 650, 8 Pantocid 40 and 5 strips of Telma 40 for tomorrow.

Stock confirmed. Your negotiated rate and account terms are applied. Total ₹8,742.

Go ahead.

Done. Order ORX-2417 is captured for tomorrow morning dispatch.

Catalog matchingCredit checkedOrder captured

Every channel. One conversation.

Orders start in chats, inboxes, calls, and portals. Orange keeps the request, the decision, and the next action together.

Self-service

Web

Let retailers place the right order themselves. Keep your order desk moving.

5 channels · 1 shared context
orders.metromedicals.com
Wholesale orderingOrange retailer portal
Online
Dolo 650 · 12 boxesStock and account rate confirmed

Can you add this to tomorrow's dispatch?

Added. Order ORX-2417 is ready.

Collections

SMS

Chase fewer payments and confirmations. Record every reply automatically.

MM
Metro MedicalsMessages · 10:31 AM

Invoice #4821 for ₹42,300 is due tomorrow.

PAY

Payment promise recorded for tomorrow.

iMessage
Order capture

WhatsApp

Stop retyping chat orders. Keep approvals and updates in one thread.

Metro Medicals · Maxonline
Today

Is Dolo 650 in stock? I need 12 boxes for tomorrow.10:24

Yes. I've applied your scheme and added it to tomorrow's dispatch.10:24 ✓✓

Message
Call follow-up

Phone

Turn every call into an assigned action. Keep promises from disappearing after the call.

Outbound call · Metro MedicalsConnected · 01:42

“Your order is confirmed. Would you like tomorrow's first dispatch?”

Every order, captured in real time.

STEP / 01

Understands the retailer request

  • Reads messages, emails, and calls.
  • Finds products by name or code.
  • Understands photos and typos.
STEP / 02

Validates stock, rates, and credit

  • Checks live stock and batches.
  • Applies account rates and schemes.
  • Confirms credit before quoting.
STEP / 03

Captures the order in your ERP

  • Creates the approved order.
  • Updates your system instantly.
  • Keeps every action auditable.

Turn operations into an advantage.

orange.ai/operator/order-deskLive
Metro Medicals · Max online
WhatsApp

Need 12 boxes Dolo 650, 8 Pantocid 40 and 5 strips of Telma 40 for tomorrow.

Stock confirmed. Your negotiated rate and account terms are applied. Total ₹8,742.

Go ahead.

Done. Order ORX-2417 is captured for tomorrow morning dispatch.

Catalog matchingCredit checkedOrder captured
MAX · CONTEXT

Metro Medicals

Retailer · 47 orders · Active account

Current order
₹8,742
Credit available
₹1,45,000
Order confidence
98%
Dolo 650 · 15 tablets12 boxes · SKU 2218Batch and scheme verified
24/7Always available
< 30sAverage response
3xFaster quote preparation
100%Actions auditable

Connect your stack. No migration.

WhatsApp
SAP
Odoo
QuickBooks
Shopify
HubSpot
Zoho
Razorpay
Gmail
Google Sheets
WooCommerce
Stripe
Xero
Airtable
Notion
Map your stack

Questions before you run operations with AI.

More questions? Talk to the Orange team about your wholesale operation.

Talk to a human

Chatbots answer questions. Orange coordinates work across your catalog, account rates, stock, schemes, credit, orders, invoices, and past conversations. It also knows when an operator must approve the next action.

Put Orange inside your operations.

Preview a focused pilot around one high-volume wholesale workflow.

Map one high-volume workflow Connect the systems you already use Keep every approval in your control

Where is your team losing the most time?